Primary tabs
Search CNA
Home Healthcare: A Risk Management Overview
Date Published:
This edition of Home Care Briefing examines the basics of home healthcare risk management focusing on topics such as hiring employment policies standard of care and scope of practice considerations environmental safety and workplace violence.
Home Healthcare: Common Exposures and Effective Mitigations
Date Published:
This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Homeless Patients: Meeting the Needs of a Vulnerable Population
Date Published:
According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
Hospital Discharge: Revamping Processes, Reducing Readmissions
Date Published:
This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Hot Work
Date Published:
The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
Hot Work - Spanish
Date Published:
This version of the guide is in Spanish. The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.
Housekeeping on the Job
Date Published:
In English - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
Housekeeping on the Job - Spanish
Date Published:
In Spanish - A messy work environment can be an very unsafe place for employees. Download and learn how to keep your work environment clean and organized while minimizing potential employee accidents.
How Allied Vendors Help Streamline Firm Operations
Date Published:
This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
How You Can Stay Ethical and Help Clients Communicate Effectively on Social Media During Disputes
Date Published:
This edition of In Practice...with CNA addresses social media communications and the difficulties that come with social media practices during disputes.
How to Handle an Ethics Grievance
Date Published:
Attorneys who practice long enough may encounter the prospect of receiving a letter from a bar disciplinary office containing notice of a complaint from a client or third party.
Hurricane Season Preparedness Checklist
Date Published:
Use this checklist to help develop your action plan based on the potential areas of impact to your organization.
Hygiene Controls in the Workplace
Date Published:
This guide will help identify appropriate resources for cleaning, sanitizing and maintaining a safe, healthy work environment
Idle or Vacant Facilities
Date Published:
Vacant and idle facilities present a higher level of exposure for fire, theft and vandalism, water damage and many other perils.
Improving Resilience After Disruptions
Date Published:
To improve business resiliency, it is important for leadership to capture the real-time experience, lessons and practical actions from each incident response effort
Improving Work Conditions and Safety in the Roofing Industry
Date Published:
This guide provides an overview of high-injury risk exposures and challenges related to process efficiency and discusses potential solutions.
Independent Living: Major Risk Factors Effective Interventions
Date Published:
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Indoor Walkway Safety Audit Checklist
Date Published:
This checklist may not include all conditions, as it is intended to be used only as a guide.
Industrial Hygiene Services
Date Published:
This sell sheet provides an overview of Commercial US Industrial Hygiene Services.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published:
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Inside the lines: Scope Limitations and Legal Ghostwriting
Date Published:
As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
Installation, Operation and Maintenance of Rental Boilers
Date Published:
When damage occurs to equipment or property, necessitating the installation of rental boilers, the last thing you want is the rental equipment to fail.
Staffing levels are one of the most tangible measures of quality care but often fall well below the expectations of the Centers for Medicare and Medicaid Services.
International Reach with a Local Touch
Date Published:
In today’s ultra-competitive business world, finding a way to increase profits is crucial, leading companies to transact business with clients beyond their own borders
International Solutions Success Stories
Date Published:
This document touches on successes CNA has had in ten different locations around the world.
Key Considerations in Engagement Letters Usage
Date Published:
As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.
Law Firm Data Breaches: A Legal Snapshot
Date Published:
Countless firms have suffered data breaches; beyond initial headlines early settlements and sealed records have left a paucity of case law governing post-breach liability. Many attorneys are left to wonder about the aftermath of data breach and potential exposure in an area evolving and unsettled.
Law Firm Support Staff
Date Published:
They hold various titles for their daily roles: paralegal legal secretary paraprofessional law clerk project assistant docketing clerk research assistant and the list is ever expanding.
Law Firm Website Woes
Date Published:
Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?
Law Firms and Outsourcing: Trust but Verify
Date Published:
More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.
Law Practice, Podcasts and the Court of Public Opinion
Date Published:
This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.
Lawyers Professional Liability Policy Highlights
Date Published:
CNA is the nation's leading underwriter of Lawyers Professional Liability and Federal and State Judges Professional Liability coverage.
Lawyers Professional Liability Risk Control
Date Published:
With more than 60 years of experience providing lawyers professional liability insurance, CNA offers a broad range of insurance products and solutions through its Underwriting, Claims and Risk Control teams.
Lawyers' Duties Regarding Legal Files After a Client's Death
Date Published:
Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Leadership Guidance for Response Team Decisions
Date Published:
This guidance is provided to support leadership teams who need to quickly make fact-based decisions for evolving circumstances during periods of uncertainty.
Legal Malpractice Defendants Gain New Defense
Date Published:
For litigation attorneys settling with less than all parties is a tactical decision that they often have to make with their clients. In making this decision lawyers are wise to be competent in the relevant laws and applicable judicial opinions. At common law settling with one co-defendant...
Litigation Landscape in the English Courts
Date Published:
While the statement that the world is getting smaller is something of a well used cliché it is true to sat that most large law firms now operate across many diverse borders and either have offices in or deal with local firms across a number of jurisdictions.
Load Securement - Synthetic Webbing
Date Published:
Not everything can be secured with chains. Sometimes synthetic web tie downs are the most feasible solution. Federal Motor Carrier Safety Regulations (FMCSR) recognizes synthetic tie downs for load securement when these guidelines are followed.
Low Voltage Busway Systems
Date Published:
The focus of this bulletin is the discussion/identification of failure mechanisms common to busway and the periodic maintenance and testing that will either prevent or minimize the possibility of electrical faulting of electrical busway.
MA Appeals Court Clarifies How Irrevocable Trusts
Date Published:
In Practice with CNA discusses the potential challenges Wills Trusts and Estates practitioners face when a client representation involves the existence of an irrevocable trust which may influence eligibility for Medicaid.
Machine Guarding
Date Published:
Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.
Making Lawyer Well-Being a Priority in the Daily Practice of Law
Date Published:
How are you doing? That is a simple question that people ask of one another each and every day. The American Bar Association (ABA) recommends that lawyers contemplate this question as it relates to both their professional and personal activities.
Enhancing Floor Safety: Slip Resistance Maintenance & Risk
Date Published:
Slips and falls can happen anywhere. Whether it's a visitor customer or your employee what matters most is that you implement a prevention program to increase safety and reduce liability exposures.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Environmental Safety: Enhancing Hygiene Minimizing Hazards
Date Published:
Maintaining a clean safe and healthful environment is one of the major challenges facing all aging services settings. This fact has become even more clear in the wake of the coronavirus crisis which has had a disproportionate impact upon senior communities and the elderly in general.
Epack 3 - Crime
Date Published:
Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.
Epack 3 - Employment Practices Liability
Date Published:
CNA’s Epack 3 Employment Practices Liability (EPL) insurance coverage helps shield businesses, business owners and employees against loss from claims alleging wrongful employment practices.