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This edition of AlertBulletin offers practical suggestions intended to help organizations maximize the productivity of temporary exmployees, while minimizing associated professional liability exposures.
AlertBulletin: Medical Chaperones: Drafting Effective Policies
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This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.
Provider Burnout: A Root Cause Approach to Reducing Stress
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Clinical burnout is a work-related syndrome experienced by an increasing number of physicians nurses physician assistants and nurse practitioners.
Mergers and Acquisitions: Five Strategies to Achieve Integration
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This edition of Vantage Point® offers five basic strategies to prevent and mitigate common hazards on the road to organizational consolidation.
Telemedicine: A Brief Guide to the Emerging Risks of Remote Care
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Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.
Nonphysician Providers: A Guide to Safer Delegation
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This edition of Vantage Point offers strategies to help administrators and providers accomplish goals to help minimize associated liability risk exposure.
Supply Chain Management: Avoid Disruption by Enhancing Readiness
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As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
This edition of AlertBulletin is designed to help facilities protect transgender patients and themselves by understanding regulatory requirements and liability exposures.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
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This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Treatment Follow-through: Improving Patient Access and Adherence
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This edition of inBrief focuses on systemic sources of incomplete follow-through offering strategies to enhance patient access customer service and coordination of care.
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
School of Risk Control Excellence (SORCE) Catalog
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Learn about CNA's School of Risk Control Excellence (SORCE) online and onsite resources to help your clients manage their exposures.
This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
Active Shooter Response: Precautionary Measures Save Lives
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This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
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Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Diagnostic Error: Common Causes, Effective Countermeasures
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To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
Off-label Product Use: Basic Risk Management Considerations
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This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
CNA Risk Management Strategies for the Physician Office
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Physician risk management programs today require a comprehensive and strategic approach known as enterprise risk management (ERM).
Risk Management Strategies for the Physicians Office
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This resource discusses the ERM model which represents a continuous process applied across the medical practice and influenced by staff conduct at every level.
Resident Falls: A Collaborative Strategy for Risk Mitigation
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A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
Fleet Safety: A Programmatic Approach to Reducing Driving Risk
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This edition of AlertBulletin examines the issue of fleet safety describing the extent and cost of vehicle-related exposures and suggesting strategies to address major risk factors.
A Focus on Staff Recruitment and Retention: The Importance of Building Leaders and Careers
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The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.
Medication Safety: Strategies for Reducing Ambulatory Risk
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Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Sepsis Management: Five Strategies to Save Lives and Reduce Risk
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In this edition of Vantage Point : Sepsis and septic shock are serious secondary consequences of infection in which a toxic response by the body affects tissue integrity and organ function (and blood pressure in the case of septic shock).
Advanced Practice Providers: Policy Protocol and Contract Issues
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This edition of inBrief is designed to encourage and facilitate focused review of organizational policies clinical protocols and contractual provisions to ensure they address patient safety concerns and liability exposures associated with the expanding functions of NPs and PAs.
Homeless Patients: Meeting the Needs of a Vulnerable Population
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According to a recent estimate about 600000 Americans are homeless on a nightly basis. This population suffers from a variety of disadvantages both medical and social. The unhoused are more susceptible than others to chronic disease mental illness and substance abuse.
Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care
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This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.
EHR System Outages: Minimizing the Impact of Downtime
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This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Urgent Care: Five Essential Strategies to Minimize Common Risks
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This issue of inBrief® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.
Smartphones and Social Media: Tips on Preventing Staff Misuse
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This edition of Alertbulletin® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Special Resource: The Mental Health Crisis
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The ongoing national mental health crisis is characterized by too few inpatient beds and overtaxed outpatient facilities. In fact under the present delivery system it is estimated that more than half a million individuals with serious mental illness do not receive the care they need.
AlertBulletin: Antibiotic Overuse Stewardship Program
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This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
Medical Error Prevention: Reinvigorating Patient Safety Measures
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This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
After the COVID Crisis: Restoring Safety, Morale and Trust
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The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Social Media Liability: Effective Strategies to Minimize Risk
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This edition of AlertBulletin offers practical strategies to help organizations obtain the advantages of social media while mitigating associated risks.
Fall Pocket Guide: Risk and Defensibility
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This guide is designed to encourage a proactive, systemic approach to enhancing resident safety by minimizing the likelihood of resident falls and mitigating their consequences.
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
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A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
Next Generation Settings: Satisfying the Needs of Active Seniors
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This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.
Home Care Documentation: A Checklist of Essentials
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This edition of Home Care Briefing offers a self-assessment checklist intended to assist home health providers improve their documentation practices and avoid common lapses and omissions.
Stopping the Line: Training Staff to Speak Up for Safety
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This edition of inBrief® featured a readiness checklist designed to aid ambulatory care organizations in implementing a Speak Up/Stop the Line program or enhancing an existing one.
Ambulatory Surgery Centers: Enhancing Continuity of Care
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This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.
Risk Management Self-Assessment Checklist for Pharmacists
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This checklist is designed to assist pharmacists and other pharmacy professionals in evaluating and modifying their current customs and practices.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Client Noncompliance: Checklist to Help Strengthen Communication
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This edition of Home Care Briefing addresses that clear communication and comprehensive and factual documentation are critical to minimizing noncompliance as well as limiting the impact of recalcitrant client behavior.