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Direct Access Testing: An Update on Revised CLIA Regulations
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This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.
Aging Services Mergers and Closures: A Resident Care Perspective
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This edition of AlertBulletin suggests a variety of proactive measures designed to help organizations achieve a safe a smooth transition during a merger or closure.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Environmental Safety: Enhancing Hygiene Minimizing Hazards
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Maintaining a clean safe and healthful environment is one of the major challenges facing all aging services settings. This fact has become even more clear in the wake of the coronavirus crisis which has had a disproportionate impact upon senior communities and the elderly in general.
Wandering and Elopement: Assessing and Addressing the Risks
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In this edition of Carefully Speaking : Wandering and elopement are among the most serious and costly hazards for aging services organizations.
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
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One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
Pressure Injuries: Sound Documentation Is Key to Defensibility
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This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Behavioral Health Patients: A Risk Management Overview
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This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.
Client Selection: Comprehensive Screening and Assessment
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This edition of Home Care Briefing examines the elements of a prospective client screening and assessment procedure and offers a number of suggestions to help strengthen documentation in these areas.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.
Risk Management Strategies for Athletic Trainers
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This resource presents an examination and discussion of current and emerging liability exposures confronting athletic training professionals.
Staff Absenteeism
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This edition of Home Care Briefing reviews the importance of seamless transitions during staff absences and timely coverage arrangements.
Medication Drop Boxes: Crafting a Safe Drug Take-back Program
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This Alert Bulletin® offers guidelines designed to make drug take-back programs both safer and more efficient focusing on basic rules and policies pilferage and tampering prevention and complaint collection and disposal practices.
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Video Surveillance: The Pros and Cons of 'Granny Cams'
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This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.
Occupational Therapy Claim Report
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This resource features analysis of closed malpractice claim data, incident scenarios and risk control recommendations addressing major areas of vulnerability for occupational therapy professionals.
This resource examines three major EMR-related issues and suggests countermeasures to protect patients and minimize liability exposures.
CNA's Alert Bulletin discusses strategies for how organizations can transform their current rounding program into a powerful quality improvement and risk control tool.
Negotiated Risk Agreements: When and How Should They Be Used?
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Negotiated risk agreements (NRAs) have become an increasingly popular means of managing potential liability while accommodating resident preferences.
A pre-admission screen should be part of the admission process for every prospective resident.
Transgender Residents: Creating a Welcoming Atmosphere
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This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
Adverse Event Review: Enhancing Analysis, Safeguarding Data
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This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
Aging Services Claim Report: 11th Edition
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The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
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This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Staffing levels are one of the most tangible measures of quality care but often fall well below the expectations of the Centers for Medicare and Medicaid Services.
Nurse Professional Liability Exposure Claim Report: 4th Edition
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In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.
Risk Control Capabilities Brochure
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An overview of available tools, services and expertise to help mitigate risk.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Counselor Liability Claim Report: 2nd Edition
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This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
This edition of CareFully Speaking® examines the two major components of the IMPACT Act: clinical assessment data collection parameters and standardized quality and resource use reporting measures.
Resident Care Planning: Avoid These Seven Common Deficiencies
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This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
CNA Affinity Programs Brochure
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We specialize in providing insurance solutions for trade and industry associations, franchises, buying groups and individual businesses homogeneous in nature.
Resident Selection: Screening Optimizes Placement Minimize Risk
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Comprehensive screening of residents assists in proper placement and creates a safe pleasant environment. An individual's strengths limitations social preferences and physical and mental status are factors to consider. Download to learn the processes for optimizing placement and minimizing risk.
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
This edition of Home Care Briefing examines three core elements of a home care fall-reduction program: risk assessment staff education and post-incident response.
Fire Safety Strategies to Protect Clients and Reduce Exposure
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This issue of Home Care Briefing focuses on the types of fires that pose the greatest danger to seniors and offers practical protective measures for clients and family members.
Equipment Breakdown Brochure
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CNA's Equipment Breakdown insurance helps address financial loss due to accidental breakdown of certain machinery and equipment used in a business or office.
Accountants Professional Liability Severity Drivers
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In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.
Aging Services Claims Report 2016
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CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Find the Way Forward with a Missing Client
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Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.
Cyber Risk Solutions
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Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.
Even if an employer can mandate and provide COVID-19 vaccinations, the more important question may be whether an employer should do so.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
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This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Walkway Management Group
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Walkway Management Group (WMG) provides walkway testing and hazard remediation technology services and products
Epack 3 - Fiduciary Liability
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CNA’s Epack 3 (EP3) Fiduciary Liability insurance is designed to address exposures arising from the administration and management of employee benefit and retirement plans.
Enhancing Floor Safety: Slip Resistance Maintenance & Risk
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Slips and falls can happen anywhere. Whether it's a visitor customer or your employee what matters most is that you implement a prevention program to increase safety and reduce liability exposures.