Producing safe products should be embedded in a company’s culture and should involve everyone in the company.

Business transactions are a staple of practice for many lawyers especially in small to midsize firms. Download this study to help recognize the most common risk that practitioners encounter.

This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.

This edition of Home Care Briefing examines three core elements of a home care fall-reduction program: risk assessment staff education and post-incident response.

More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.

This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.

Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.

This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.

CNA’s 2023 Strategic Business Resilience report was created to help leaders build a resilient culture and develop a sustained ability to endure disruptive events.

This edition of Home Care Briefing examines the basics of home healthcare risk management focusing on topics such as hiring employment policies standard of care and scope of practice considerations environmental safety and workplace violence.

This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.

If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.

This edition of inBrief presents a self-assessment guide to help healthcare facilities evaluate their degree of readiness for negotiating recall situations.

Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.

This guide is designed to encourage a proactive, systemic approach to enhancing resident safety by minimizing the likelihood of resident falls and mitigating their consequences.

This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.

CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.

This guide provides information on how to mitigate risk at river terminals.

Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.

This edition of inBrief® offers a checklist designed to help ASCs achieve safe, seamless transitions in care by focusing on such key areas as staffing, training and communication.

As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.

In this edition of Professional Counsel : The first step in mitigating the potential for legal malpractice claims is to understand the risk exposures encountered in the daily practice of law. The top five risk control resources for CNA-insured attorneys are provided here for your convenience.

This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.

This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.

This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.

In claims where CNA made an indemnity payment of $1,000,000 or more in the last 20 years, the following were repeated commonalities and contributing drivers to why these claims result in large payments.

This edition of Carefully Speaking^® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.

Legal malpractice claims arising from estate planning representations surged in the wake of the 2008 financial crisis and have since continued at an elevated pace.

This edition of AlertBulletin examines ridesharing related risks within the healthcare context and offers guidelines to help ensure that patients and aging services facility residents are transported in a safe reliable manner.

This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.

Few if any readers would contemplate the creation of an attorney-client relationship by reading a publication in print via email or on a website. When should attorneys take the proactive step of disclaiming the formation of an attorney-client relationship?

This AlertBulletin offers strategies to help draft effective policies and procedures for medical chaperones.

Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.

One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.

CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.

Companies use various strategies to execute a supply chain control plan. Internally managing the plan allows for continuous monitoring, making adjustments and implementing improvements.

Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.

Few attorneys were prepared to adapt to a pandemic. In today's environment lawyers have been required to chart a changing course in order to provide competent legal services to their clients. This information is intended to identify some potential effects of the pandemic on the legal profession.

In this edition of Vantage Point : Sepsis and septic shock are serious secondary consequences of infection in which a toxic response by the body affects tissue integrity and organ function (and blood pressure in the case of septic shock).

This edition of AlertBulletin^® offers seven strategies to help healthcare facilities and providers enhance the efficiency of their laboratory test reporting and follow-up procedures, as well as a range of practical risk management strategies.

This edition of AlertBulletin^® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.

This Alert Bulletin® offers guidelines designed to make drug take-back programs both safer and more efficient focusing on basic rules and policies pilferage and tampering prevention and complaint collection and disposal practices.

This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.

This issue of Home Care Briefing focuses on the types of fires that pose the greatest danger to seniors and offers practical protective measures for clients and family members.

This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.

This edition of AlertBulletin suggests a variety of proactive measures designed to help organizations achieve a safe a smooth transition during a merger or closure.

Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.

This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.

In this edition of Carefully Speaking : Wandering and elopement are among the most serious and costly hazards for aging services organizations.