Primary tabs
Search CNA
Enhancing Floor Safety: Slip Resistance Maintenance & Risk
Date Published:
Slips and falls can happen anywhere. Whether it's a visitor customer or your employee what matters most is that you implement a prevention program to increase safety and reduce liability exposures.
Aging Services Claim Report: 11th Edition
Date Published:
The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Aging Services Mergers and Closures: A Resident Care Perspective
Date Published:
This edition of AlertBulletin suggests a variety of proactive measures designed to help organizations achieve a safe a smooth transition during a merger or closure.
What Lawyers Need to Know About New Reporting Required Under the Corporate Transparency Act
Date Published:
This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.
Potential Pitfalls for Lawyers Practicing in Fracking Oil Rights
Date Published:
The drilling and fracking of oil and gas deposits in the Marcellus Shale region has created business opportunities for lawyers. However this has led to an increase in legal malpractice claims. Learn more about the potential pitfalls for lawyers practicing in fracking and oil rights.
Watch Out for Trust and Estate Risk
Date Published:
Claims against lawyers arising from trust and estate engagements are skyrocketing in both number and severity. CNA data reveals that claim frequency is 25% higher for trust and estate representations compared to other areas of practice.
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
Date Published:
A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
Client Selection: Comprehensive Screening and Assessment
Date Published:
This edition of Home Care Briefing examines the elements of a prospective client screening and assessment procedure and offers a number of suggestions to help strengthen documentation in these areas.
Next Generation Settings: Satisfying the Needs of Active Seniors
Date Published:
This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.
Law Practice, Podcasts and the Court of Public Opinion
Date Published:
This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.
COVID-19 Returning to Work Prep Guide
Date Published:
By taking time to prepare and plan for sound re-entry provisions, employers minimize chaos, foster trust in the workplace and fulfill their responsibility to safeguard employees.
Hospital Discharge: Revamping Processes, Reducing Readmissions
Date Published:
This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Carefully Speaking®: New Models of Care: A Look at Five Aging Services Trends and Challenges
Date Published:
This edition of Carefully Speaking ®focuses on five trends - from artificial intelligence (AI) to higher resident acuity levels, to shifting care and reimbursement models - that are shaping the aging services industry of the future.
Strengthening Facility-Family Relationships: Transparency is Key
Date Published:
This edition of CareFully Speaking® addresses four areas where transparency is of critical importance: marketing resident selection billing/collection activities and interactions with family councils.
Wandering and Elopement: Assessing and Addressing the Risks
Date Published:
In this edition of Carefully Speaking : Wandering and elopement are among the most serious and costly hazards for aging services organizations.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
Date Published:
This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
Date Published:
This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
This edition of Professional Counsel emphasizes how attorneys must be aware of how the use of ChatGPT would impact their practice, client matters and ethical concerns that may lead to allegations of legal malpractice.
Cybersecurity: Protect Patients by Preventing Data Breaches
Date Published:
This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
MA Appeals Court Clarifies How Irrevocable Trusts
Date Published:
In Practice with CNA discusses the potential challenges Wills Trusts and Estates practitioners face when a client representation involves the existence of an irrevocable trust which may influence eligibility for Medicaid.
Subcontractor Prequalification Guide
Date Published:
When developing a prequalification form or application the hiring contractor should consider the following.
Resident Falls: A Collaborative Strategy for Risk Mitigation
Date Published:
A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
More Money More Problems
Date Published:
The frequency of Alternative Litigation Financing (ALF) where a third party provides money to cash-needy claimant in exchange for a financial stake in the outcome of the case is growing rapidly. This article examines the risk exposures of ALF.
Inside the lines: Scope Limitations and Legal Ghostwriting
Date Published:
As financial pressure from the Great Recession becomes the new normal and even the least tech-savvy Americans tackle most errands from behind a computer screen consumers have cast a critical eye towards the traditional attorney-client relationship.
Declining Representation with Prospective Clients
Date Published:
What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
AlertBulletin: Antibiotic Overuse Stewardship Program
Date Published:
This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
Staffing levels are one of the most tangible measures of quality care but often fall well below the expectations of the Centers for Medicare and Medicaid Services.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
Date Published:
This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Active Shooter Response: Precautionary Measures Save Lives
Date Published:
This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
Alert: New Scam Targeting Lawyers Wiring Funds
Date Published:
Lawyers should beware of a sophisticated new hacking scam the FBI refers to as Business E-mail Compromise. Lawyers in multiple states have recently reported being victimized by this scam.
This edition of AlertBulletin is intended to help reduce risk by standardizing their wound photography practice.
Clients with Diminished Capacity
Date Published:
As more people live longer and work longer attorneys will encounter more clients who have reached an advanced age whether they are seeking to purchase real estate sell their business pursue a personal injury claim or get married.
Product Recall Planning
Date Published:
The following recall plan guidance can prepare your organization to act quickly in the event of a product recall.
Client Intake and Proper Client Selection
Date Published:
Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
Patient Noncompliance: Better Communication Means Lower Risk
Date Published:
Patient noncompliance including missed appointments cancelled procedures rejection of prescribed therapies frequent changing of providers and unbought or unused medications can contribute to patient injury in every type of healthcare setting.
After the COVID Crisis: Restoring Safety, Morale and Trust
Date Published:
The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Ethical Pitfalls in Non-Traditional Attorney Roles
Date Published:
In today's market more attorneys are looking beyond traditional legal counsel assignments and taking on rolls as mediators and arbitrators. Download our guide to learn more about vital risk control techniques to effectively manage the risks of accepting these appointments
Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care
Date Published:
This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.
Multi-generational Communication
Date Published:
This edition of AlertBulletin® examines the issue of age-related diversity in a healthcare context. It offers three basic strategies designed to keep a multi-generational workforce informed connected and engaged.
In this Professional Counsel®, CNA has developed this guide to assist attorneys in creating documents that will enable them to better manage their interactions with potential and actual clients.
Second Chances Abound: Opportunities for Correcting Certain Omissions and Mistakes in Tax Elections
Date Published:
This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.
Giving Business Advice Versus Legal Advice - The Pitfalls
Date Published:
A lawyer's role and duty is to give advice - advice that might not be well received advice that when followed might not result in the best outcome advice that even when objectively correct ends up placing the lawyer in a defensive posture.
Transgender Residents: Creating a Welcoming Atmosphere
Date Published:
This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
Reopening the Workplace: Employment Law Considerations
Date Published:
While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
Resident Care Planning: Avoid These Seven Common Deficiencies
Date Published:
This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
Date Published:
This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
SPAC Clients Pose Unique Risks for Law Firms
Date Published:
In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
A pre-admission screen should be part of the admission process for every prospective resident.
Diagnostic Error: Common Causes, Effective Countermeasures
Date Published:
To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.