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Special Resource: The Mental Health Crisis
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The ongoing national mental health crisis is characterized by too few inpatient beds and overtaxed outpatient facilities. In fact under the present delivery system it is estimated that more than half a million individuals with serious mental illness do not receive the care they need.
What Lawyers Need to Know About New Reporting Required Under the Corporate Transparency Act
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This edition of In Practice...with CNA identifies new reporting requirements enacted by the Corporate Transparency Act and the associated ethical considerations.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Automobile Negligent Entrustment Guide
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Automobile loss due to negligent entrustment can arise from employees driving company-owned vehicles their personal vehicles or other vehicles on company business.
Docking Inland River Barges at Terminals
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This guide provides information on how to mitigate risk at river terminals.
COVID-19 Returning to Work Prep Guide
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By taking time to prepare and plan for sound re-entry provisions, employers minimize chaos, foster trust in the workplace and fulfill their responsibility to safeguard employees.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
Conflict of Interest Issues in Representing the Company/Employee
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Times arise particularly in litigation where a lawyer for an entity might find it useful to represent an employee or other constituent of the entity for some limited purpose. This dual representation of an entity and its constituent raises a number of practice issues.
Fire Safety Strategies to Protect Clients and Reduce Exposure
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This issue of Home Care Briefing focuses on the types of fires that pose the greatest danger to seniors and offers practical protective measures for clients and family members.
Independent Living: Major Risk Factors Effective Interventions
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This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Minimizing the Impact of COVID-19: A Menu of Ideas for Lawyers
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Few attorneys were prepared to adapt to a pandemic. In today's environment lawyers have been required to chart a changing course in order to provide competent legal services to their clients. This information is intended to identify some potential effects of the pandemic on the legal profession.
Nurse Practitioner Claim Report: 4th Edition
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In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Ethical Pitfalls in Non-Traditional Attorney Roles
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In today's market more attorneys are looking beyond traditional legal counsel assignments and taking on rolls as mediators and arbitrators. Download our guide to learn more about vital risk control techniques to effectively manage the risks of accepting these appointments
Client Selection: Comprehensive Screening and Assessment
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This edition of Home Care Briefing examines the elements of a prospective client screening and assessment procedure and offers a number of suggestions to help strengthen documentation in these areas.
Find the Way Forward with a Missing Client
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Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
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A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
Urgent Care: Five Essential Strategies to Minimize Common Risks
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This issue of inBrief® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.
Cybersecurity: Protect Patients by Preventing Data Breaches
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This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Thorny Issues Involving the Concealment of Information
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Lawyers must balance their duties to their client against both express legal duties to adversaries and general duties of truthfulness.
How Allied Vendors Help Streamline Firm Operations
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This edition of Professional Counsel addresses CNA's Lawyers Allied Vendor Program which offers solutions to help law firms navigate some of the challenges of managing a law firm as both a client service and a business.
Pressure Injuries: Sound Documentation Is Key to Defensibility
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This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
Giving Business Advice Versus Legal Advice - The Pitfalls
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A lawyer's role and duty is to give advice - advice that might not be well received advice that when followed might not result in the best outcome advice that even when objectively correct ends up placing the lawyer in a defensive posture.
Practicing Law Without A Law Degree Is Now Permissible In WA
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Non-lawyers are now permitted to practice family law in Washington State as a result of a rule change approved by the Washington Supreme Court in 2012.
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Next Generation Settings: Satisfying the Needs of Active Seniors
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This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Law Firm Support Staff
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They hold various titles for their daily roles: paralegal legal secretary paraprofessional law clerk project assistant docketing clerk research assistant and the list is ever expanding.
Retiring from Practice: Understanding Your Options
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An attorney like anyone else looks toward retirement with mixed emotions. Retirement means bidding farewell to angry client phone calls and late night brief writing but it also means stepping away from your life's work.
Second Chances Abound: Opportunities for Correcting Certain Omissions and Mistakes in Tax Elections
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This edition of In Practice...with CNA addresses tax laws and regulations and risk management tips to avoid election deadlines or managing filing errors.
Clients with Diminished Capacity
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As more people live longer and work longer attorneys will encounter more clients who have reached an advanced age whether they are seeking to purchase real estate sell their business pursue a personal injury claim or get married.
You Missed a Deadline??? How to Avoid That Nightmare
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This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
Behavioral Health Patients: A Risk Management Overview
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This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.
Home Healthcare: A Risk Management Overview
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This edition of Home Care Briefing examines the basics of home healthcare risk management focusing on topics such as hiring employment policies standard of care and scope of practice considerations environmental safety and workplace violence.
Active Shooter Response: Precautionary Measures Save Lives
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This edition of AlertBulletin® includes measures that can significantly enhance organizational response to a potentially panic-inducing situation.
Hospital Discharge: Revamping Processes, Reducing Readmissions
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This edition of Vantage Point® offers a range of measures to retool the hospital discharge planning process and increase awareness of post-discharge care directives.
Driver Selection Guide
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The following guidelines can help implement, enhance and maintain your driver selection process.
Staff Absenteeism
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This edition of Home Care Briefing reviews the importance of seamless transitions during staff absences and timely coverage arrangements.
Fall Pocket Guide: Risk and Defensibility
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This guide is designed to encourage a proactive, systemic approach to enhancing resident safety by minimizing the likelihood of resident falls and mitigating their consequences.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
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This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Reopening the Workplace: Employment Law Considerations
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While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist
Scope of Practice Changes: Ten Keys to Safer Delegation
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This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
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Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
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This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
This edition of Professional Counsel addresses where nontraditional legal malpractice exposures exist so attorneys may take steps to avoid the unexpected exposures.
Top 10 Risk Control Tips to Avoid Wire Fraud Scams
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This edition of Professional Counsel® discusses the ten measures law firms can implement to protect themselves, their clients, and third parties from wire transfer fraud.
Strengthening Facility-Family Relationships: Transparency is Key
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This edition of CareFully Speaking® addresses four areas where transparency is of critical importance: marketing resident selection billing/collection activities and interactions with family councils.
A pre-admission screen should be part of the admission process for every prospective resident.
Risk Control Recap - Top 5 Resources
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In this edition of Professional Counsel : The first step in mitigating the potential for legal malpractice claims is to understand the risk exposures encountered in the daily practice of law. The top five risk control resources for CNA-insured attorneys are provided here for your convenience.