Primary tabs
Search CNA
Remote Worker Office Ergonomics Assessment
Date Published:
Our Risk Control professional will work with you and the employee requesting the assessment to collect information, via a detailed questionnaire and photos, about the employee’s workstation and workday.
This edition of AlertBulletin offers practical suggestions intended to help organizations maximize the productivity of temporary exmployees, while minimizing associated professional liability exposures.
Heating System Pre-Season Maintenance and Inspection
Date Published:
In order to have a safe and reliable heating system, pre-season maintenance and inspection should be completed every year by trained and licensed professionals.
Wire Transfer Fraud: A Growing Threat to Law Firms
Date Published:
Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.
This edition of Professional Counsel® discusses the recent changes to Model Rule 1.16 to benefit lawyers and the public by clarifying the nature and scope of lawyers' existing due diligence obligations.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Law Practice, Podcasts and the Court of Public Opinion
Date Published:
This edition of Professional Counsel® discusses how it is best to for attorneys to concentrate on the fundamentals of the attorney-client relationship and acting as the advocate under the parameters of a license to practice law.
This Professional Counsel® shows that by embracing succession planning as a strategic imperative, firms can position themselves for growth, resilience, preparedness for unforeseen events, and continued excellence in serving their clients.
Walkway Management Group
Date Published:
Walkway Management Group (WMG) provides walkway testing and hazard remediation technology services and products
Stemming the Tide of Incivility in the Practice of Law
Date Published:
This edition of Professional Counsel(r) addresses incivility and what lawyers can do to minimize the uncivil behavior that has become all too pervasive.
Telemedicine: A Brief Guide to the Emerging Risks of Remote Care
Date Published:
Telemedicine is one aspect of the broader practice of telehealth which encompasses a range of clinical services.
Best Practices for Law Firms During a Pandemic
Date Published:
Law firms can limit their exposure to professional liability and other claims by identifying and responding to key issues that may arise during the COVID-19 crisis.
To Avoid or Embrace? Navigating Third Party Legal Opinions
Date Published:
This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.
Healthcare Capabilities Brochure
Date Published:
The Healthcare Capabilities Brochure provides an overview of CNA's tailored coverages for aging services, allied healthcare facilities, physicians and more.
This edition of Professional Counsel emphasizes how attorneys must be aware of how the use of ChatGPT would impact their practice, client matters and ethical concerns that may lead to allegations of legal malpractice.
Making Lawyer Well-Being a Priority in the Daily Practice of Law
Date Published:
How are you doing? That is a simple question that people ask of one another each and every day. The American Bar Association (ABA) recommends that lawyers contemplate this question as it relates to both their professional and personal activities.
Top 10 Risk Control Tips to Avoid Wire Fraud Scams
Date Published:
This edition of Professional Counsel® discusses the ten measures law firms can implement to protect themselves, their clients, and third parties from wire transfer fraud.
Wandering and Elopement: Assessing and Addressing the Risks
Date Published:
In this edition of Carefully Speaking : Wandering and elopement are among the most serious and costly hazards for aging services organizations.
Key Considerations in Engagement Letters Usage
Date Published:
As a leader in the lawyers' professional liability insurance marketplace we stress the importance of engagement letters in our articles guides and risk control courses. The benefits of engagement letter usage flow to both the law firm and client.
Treatment Follow-through: Improving Patient Access and Adherence
Date Published:
This edition of inBrief focuses on systemic sources of incomplete follow-through offering strategies to enhance patient access customer service and coordination of care.
Phishing Attacks Use Bar Complaints and HIPAA Audits as Bait
Date Published:
Attorneys have access to sensitive information and large sums of money, and although they are experts in many areas, they are seldom on the cutting edge of technology. It should come as no surprise, then, that a growing number of email scams are targeting attorneys and other similar professionals.
PrepWise+ Overview
Date Published:
Our interactive platform, PrepWise+™, serves as a single hub where policyholders, agents, underwriters and Risk Control professionals can come together to quickly access and share information.
Rule 8.3 - Reporting Other Lawyers
Date Published:
ABA Model Rule 8.3 requires every lawyer to report certain professional misconduct by other lawyers to the appropriate disciplinary authority. So when do you report another lawyer's ethical misconduct and how do you do it?
Next Generation Settings: Satisfying the Needs of Active Seniors
Date Published:
This edition of AlertBulletin® offers strategies to help aging services operators differentiate and reinvent themselves.
Risk Control Recap - Top 5 Resources
Date Published:
In this edition of Professional Counsel : The first step in mitigating the potential for legal malpractice claims is to understand the risk exposures encountered in the daily practice of law. The top five risk control resources for CNA-insured attorneys are provided here for your convenience.
Creating a File Retention and Destruction Policy
Date Published:
Lawyers and law firms must manage an increasing amount of data both physical and digital over a vast array of evolving devices and media. Download CNA's PROfessional Counsel guide to learn more about how to implement a Records Management Plan (RMP).
A Focus on Staff Recruitment and Retention: The Importance of Building Leaders and Careers
Date Published:
The ongoing focus on recruitment and staff retention, as well as leadership and career development, will represent a paramount goal for aging services organizations.
Pressure Injuries: Sound Documentation Is Key to Defensibility
Date Published:
This edition of Carefully Speaking® focuses on documentation of three vital elements of care: resident assessment/examination, care/service planning and team communication.
EHR System Outages: Minimizing the Impact of Downtime
Date Published:
This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Wills Trusts and Estates - Third-Party Beneficiaries Claims
Date Published:
Wills trusts and estates lawyers should be concerned about liability and duties to both their own clients and third-party beneficiaries. Download to learn more about documentation and how it can be effective in client service and practice management.
CNA Surety's Capabilities and Offerings
Date Published:
When you need a surety provider with capacity, experience and dedication to servicing a full range of bonding needs, we're ready.
Resident Care Planning: Avoid These Seven Common Deficiencies
Date Published:
This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.
Geriatric Psychiatric Units: Six Keys to Safe and Efficient Care
Date Published:
One quarter of residents admitted to aging services settings have a primary diagnosis of schizophrenia bipolar disorder depression or anxiety disorder and a significantly higher proportion exhibit some degree of dementia or memory loss.
Urgent Care: Five Essential Strategies to Minimize Common Risks
Date Published:
This issue of inBrief® reviews the customary scope of urgent care services and offers risk management strategies designed to prevent or mitigate clinical lapses that may result in patient injury and consequent litigation.
After the COVID Crisis: Restoring Safety, Morale and Trust
Date Published:
The COVID-19 pandemic, the worst infectious disease outbreak in a century, has been an especially traumatic event for aging services organizations. The crisis seems to be receding, but its psychological effects linger.
Pharmacist Liability Claim Report: 2nd Edition
Date Published:
In collaboration with our partners at Healthcare Providers Service Organization (HPSO) we at CNA insure more than 80000 pharmacists in a wide variety of pharmacy settings. We are pleased to present our second pharmacist closed claims report.
Nurse Practitioner Claim Report: 4th Edition
Date Published:
In collaboration with our partners at Nurses Service Organization (NSO) we at CNA insure over 26000 nurse practitioners (NPs) in a wide variety of settings. We are pleased to present our fourth nurse practitioner closed claim report.
Minimizing the Impact of COVID-19: A Menu of Ideas for Lawyers
Date Published:
Few attorneys were prepared to adapt to a pandemic. In today's environment lawyers have been required to chart a changing course in order to provide competent legal services to their clients. This information is intended to identify some potential effects of the pandemic on the legal profession.
Resident Documentation: Creating a More Useful Record of Care
Date Published:
This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Transgender Residents: Creating a Welcoming Atmosphere
Date Published:
This issue of Alert Bulletin® focuses on aging services settings indicating potential problems in caring for transgender residents and suggesting measures to reduce risk in such areas as staff policies and training marketing admissions and social/recreational programming.
Documentation Deficiencies: Better Records Mean Stronger Defense
Date Published:
Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Risk Transfer Mechanisms for Contractors
Date Published:
Risk Control Bulletin : Many firms frequently contract with other firms to provide services or perform some type of construction work. In the event of an accident risk transfer mechanisms can prove invaluable. Download to learn more.
Environmental Safety: Enhancing Hygiene Minimizing Hazards
Date Published:
Maintaining a clean safe and healthful environment is one of the major challenges facing all aging services settings. This fact has become even more clear in the wake of the coronavirus crisis which has had a disproportionate impact upon senior communities and the elderly in general.
Avoiding Accidents Through Lockout/Tagout
Date Published:
Controlling risk through lockout / tagout procedures is critical when dealing with equipment powered by electricity steam hydraulics gas compressed air or a combination of sources. Download and learn about the mandated safety steps necessary during service and maintenance operations.
Allied Healthcare Facilities Successes
Date Published:
We offer more than just a policy – we deliver distinctive insurance solutions and promise a superior customer experience.
School of Risk Control Excellence (SORCE) Catalog
Date Published:
Learn about CNA's School of Risk Control Excellence (SORCE) online and onsite resources to help your clients manage their exposures.
Physical Therapy Spotlight: Protecting Your License
Date Published:
This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Allied Healthcare Facilities Sell Sheet
Date Published:
In a rapidly changing allied healthcare industry, your clients face abundant challenges and need relevant insurance coverages that help address their exposures.
Counselor Spotlight: Boundaries
Date Published:
This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
Cyber Risk Solutions
Date Published:
Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.