Primary tabs
Search CNA
Expecting the Unexpected: Succession Planning for Lawyers
Date Published:
How would your law practice fare if you disappeared tomorrow? Is there a plan in place that would permit an associate or colleague to address client and office needs or would they be left hopelessly digging through unmarked stacks of paper and scribbled notes?
Lawyers' Duties Regarding Legal Files After a Client's Death
Date Published:
Courts uniformly have held that the attorney-client privilege survives the death of a client. Complex issues arise regarding the lawyer's duties to her former client when the personal representative seeks files that are unrelated to the administration of the estate.
Getting a Safer Birds-Eye View: Considerations for Drones
Date Published:
Drones have quickly become popular for commercial uses and offer myriad opportunities for businesses with very little up-front cost. But while the sky may be the limit for this technology's growth the rapid adoption of drone use comes with its own set of unique risks.
Pro Bono Representation Problem Prevention
Date Published:
While pro bono work can be a positive experience for lawyers and law firms it remains the practice of law and as a result inherent risk. Download for examples of cases that illustrate potential hazards and how to carefully protect from legal malpractice
Client Intake and Proper Client Selection
Date Published:
Client intake should never be dismissed as an unimportant but necessary task when taking on a new client. Creating a thorough client intake process is essential in order to establish a strong foundation for an attorney-client relationship whether the relationship lasts for weeks or years.
Hot Work
Date Published:
The purpose of a hot work program is to ensure appropriate safeguards are in place to prevent a fire from non-routine work involving open flames, sparks or heat.
Resolving Disputes Regarding the Client File
Date Published:
Implementing and enforcing a file retention and destruction policy helps law firms safeguard client confidences and organize information to permit effective representation. Learn more about how to properly maintain client files to avoid disputes.
Scope of Practice Changes: Ten Keys to Safer Delegation
Date Published:
This edition of Vantage Point provides a decision-making framework, organized around 10 questions, to help administrators, healthcare providers or practice leaders identify and address risks associated with SOP and delegation standards.
Stopping the Line: Training Staff to Speak Up for Safety
Date Published:
This edition of inBrief® featured a readiness checklist designed to aid ambulatory care organizations in implementing a Speak Up/Stop the Line program or enhancing an existing one.
Spyware Schemes & Sticky Fingers: Reacting to Client Misconduct
Date Published:
A client's past misdeeds are rarely a dealbreaker for a prospective attorney-client relationship. Every day lawyers help clients address the consequences of illegal conduct and analyze the legal aspects of questionable conduct.
Clients with Diminished Capacity
Date Published:
As more people live longer and work longer attorneys will encounter more clients who have reached an advanced age whether they are seeking to purchase real estate sell their business pursue a personal injury claim or get married.
Home Care Documentation: A Checklist of Essentials
Date Published:
This edition of Home Care Briefing offers a self-assessment checklist intended to assist home health providers improve their documentation practices and avoid common lapses and omissions.
Behavioral Health Patients: A Risk Management Overview
Date Published:
This edition of Vantage Point® offers practical strategies designed to strengthen behavioral patient screening and assessment management of psychiatric patients in the ED, inpatient management of comorbidities, environmental safety and patient discharge.
Pressure Injuries: Enhancing Assessment and Documentation
Date Published:
This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
Declining Representation with Prospective Clients
Date Published:
What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Artificial Intelligence: Examining Five Key Sources of Liability
Date Published:
Artificial Intelligence (AI) a term encompassing such concepts as machine learning pattern recognition natural language processing robotics and neural networks designed to replicate human thought processes has become a driving force within the healthcare information technology field.
Ergonomics for Manual Material Handling
Date Published:
Strategies to help improve common workplace material handling tasks.
Risks of Business Transactions: A Claim Study for Lawyers
Date Published:
Business transactions are a staple of practice for many lawyers especially in small to midsize firms. Download this study to help recognize the most common risk that practitioners encounter.
SPAC Clients Pose Unique Risks for Law Firms
Date Published:
In this edition of Vantage Point : In this article we explain what SPACs are and why representing their sponsors may pose risks for law firms and lawyers.
Advanced Practice Providers: Policy Protocol and Contract Issues
Date Published:
This edition of inBrief is designed to encourage and facilitate focused review of organizational policies clinical protocols and contractual provisions to ensure they address patient safety concerns and liability exposures associated with the expanding functions of NPs and PAs.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
Date Published:
Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Watch Out for Trust and Estate Risk
Date Published:
Claims against lawyers arising from trust and estate engagements are skyrocketing in both number and severity. CNA data reveals that claim frequency is 25% higher for trust and estate representations compared to other areas of practice.
Informed Consent and Refusal: A Guide to the Fundamentals
Date Published:
Informed consent (IC) is a two-way educational and communication process intended to prevent patients from being treated without their permission and understanding.
Video Surveillance: The Pros and Cons of 'Granny Cams'
Date Published:
This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.
The Driver: Situational Awareness While Driving
Date Published:
Situational awareness while driving is integral to ensuring that your actions and reactions can be completed in sufficient time to prevent an accident.
The Driver: Understanding Driver Distractions
Date Published:
In 2020, almost 3,000 fatal and 205,000 nonfatal distraction-related motor vehicle accidents occurred in the United States and in some parts of Canada, surpassing those caused by impaired driving.
Direct Access Testing: An Update on Revised CLIA Regulations
Date Published:
This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.
Adverse Event Review: Enhancing Analysis, Safeguarding Data
Date Published:
This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
The Driver: Tips to Reduce Auto Accidents
Date Published:
In 2020, the United States and Canada had fewer vehicles on the road, but the decrease in miles driven did not correlate to fewer accidents.
This edition of Vantage Point® list common types of acquired infections and discusses the four cornerstones of an effective infection control program.
This edition of AlertBulletin is designed to help facilities protect transgender patients and themselves by understanding regulatory requirements and liability exposures.
Elements of a Products Liability Risk Control Program
Date Published:
When a business uses a new material supplier, production process, or design, or expands its customer base or product line, a formal Products Liability Risk Control Program can help mitigate unexpected risks and exposures.
The Remote-Ready Law Firm: Managing Long Distance Relationships
Date Published:
The benefits of creating a remote-capable business are well worth the investment enabling a firm to maximize productivity when traveling attract top-level talent and maintain functionality during a crisis.
The Driver: Driving Under the Influence
Date Published:
Regardless of the substance, driving while impaired can cause significant cognitive and functional challenges.
The Driver: Tips for Wintertime Driving
Date Published:
Driving in winter presents a variety of weather-related hazards. Preparing ahead of time and being alert are critical to safety amid weather changes, poor visibility, and wet or slippery road conditions.
Home Healthcare: Common Exposures and Effective Mitigations
Date Published:
This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
Independent Living: Major Risk Factors Effective Interventions
Date Published:
This Alert Bulletin highlights critical issues facing independent living including increasing acuity levels and care needs as well as allegations of wrongful placement and retention.
Workforce Continuity Guide
Date Published:
Here are some considerations to help business leaders manage an impact to their most important asset.
Hired and Non-Owned Auto Exposures
Date Published:
An employee using their personal vehicle or hired (rental) vehicle to conduct business activities for their employer under the approval and/or knowledge of the employer constitutes H/NOA exposure.
Find the Way Forward with a Missing Client
Date Published:
Clients expect their attorneys to be available. A law firm that ignores client emails or phone calls will not be a law firm for long.
Water Damage Technology Solutions
Date Published:
Here are ways you can leverage technology to minimize the impact and maximize the effectiveness of your water damage mitigation programs.
Client Selection: Comprehensive Screening and Assessment
Date Published:
This edition of Home Care Briefing examines the elements of a prospective client screening and assessment procedure and offers a number of suggestions to help strengthen documentation in these areas.
Off-label Product Use: Basic Risk Management Considerations
Date Published:
This edition of inBrief suggests a range of risk management considerations and strategies relating to off-label use of FDA-approved products.
AlertBulletin: Antibiotic Overuse Stewardship Program
Date Published:
This AlertBulletin offers strategies designed to prevent antibiotic overuse training and a formal program to reduce risk.
Conflicts of Interest
Date Published:
Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
Supply Chain Management: Avoid Disruption by Enhancing Readiness
Date Published:
As outside suppliers become less reliable problems related to internal supply chain operations become more visible and potentially harmful.
This edition of Home Care Briefing examines three core elements of a home care fall-reduction program: risk assessment staff education and post-incident response.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
Date Published:
This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Risk Control Virtual Capabilities and Digital Solutions
Date Published:
Our innovative resources can help insureds save time and avoid costly claims by identifying and addressing hidden exposures.
MA Appeals Court Clarifies How Irrevocable Trusts
Date Published:
In Practice with CNA discusses the potential challenges Wills Trusts and Estates practitioners face when a client representation involves the existence of an irrevocable trust which may influence eligibility for Medicaid.