Primary tabs
Search CNA
This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response.
Managing the Threats of Workplace Violence
Date Published:
Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
Ergonomic Tips for Working Remotely
Date Published:
When working remotely, it is important to ensure that your workspace is set up for optimal comfort and productivity. These suggestions can help you work outside the office safely and successfully.
Small Business Operational Resilience Checklist
Date Published:
This checklist provides actions for your organization to consider before, during and after a business disruption.
Giving Business Advice Versus Legal Advice - The Pitfalls
Date Published:
A lawyer's role and duty is to give advice - advice that might not be well received advice that when followed might not result in the best outcome advice that even when objectively correct ends up placing the lawyer in a defensive posture.
The Threat From Within: Theft and Fraud Inside Law Firms
Date Published:
Law firms should take a proactive approach to protect themselves from the risk of theft and fraud by their own attorneys managers or support staff members. Download to learn more about how to prevent the threat of theft and fraud from within.
Ammonia Refrigeration Liquid Level Indicators
Date Published:
This bulletin covers how periodic inspection and maintenance of ammonia refrigeration liquid level indicators can reduce loss of mechanical integrity. Loss of mechanical integrity can result in significant financial impact if not correctly maintained.
Business Resiliency Training
Date Published:
These courses, available 24/7 on CNA’s SORCE® On Demand platform, share valuable business resilience strategies that can benefit your organization.
Product Safety Culture
Date Published:
Producing safe products should be embedded in a company’s culture and should involve everyone in the company.
Ethical Marketing: Minimizing the Risks of False Advertising
Date Published:
This Home Care Briefing® examines some of the legal and regulatory concepts governing healthcare advertising and offers basic guidelines for minimizing marketing-related risks.
Staff Absenteeism
Date Published:
This edition of Home Care Briefing reviews the importance of seamless transitions during staff absences and timely coverage arrangements.
Office Ergonomics Checklist
Date Published:
Use this Office Ergonomics Checklist to help improve your office workstation comfort and productivity.
Emergency Action Planning: Violence in the Workplace
Date Published:
See immediate response actions for consideration for both supervisors and employees.
Potential Pitfalls for Lawyers Practicing in Fracking Oil Rights
Date Published:
The drilling and fracking of oil and gas deposits in the Marcellus Shale region has created business opportunities for lawyers. However this has led to an increase in legal malpractice claims. Learn more about the potential pitfalls for lawyers practicing in fracking and oil rights.
Crisis Management: Responding Effectively to Media Inquiries
Date Published:
This edition of AlertBulletin is designed to help healthcare leaders communicate in a clear accurate and timely manner during a crisis.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
Date Published:
Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Installation, Operation and Maintenance of Rental Boilers
Date Published:
When damage occurs to equipment or property, necessitating the installation of rental boilers, the last thing you want is the rental equipment to fail.
Alarm-free Environments: Guidelines for a Safe Smooth Transition
Date Published:
This edition of Alert Bulletin® is designed to aid leaders in reviewing and updating policy in this area focusing on five key steps in the decision-making process.
Multi-generational Communication
Date Published:
This edition of AlertBulletin® examines the issue of age-related diversity in a healthcare context. It offers three basic strategies designed to keep a multi-generational workforce informed connected and engaged.
Diagnostic Error: Common Causes, Effective Countermeasures
Date Published:
To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
Device and Drug Recalls: Enhancing Preparedness Reducing Risk
Date Published:
This edition of inBrief presents a self-assessment guide to help healthcare facilities evaluate their degree of readiness for negotiating recall situations.
Pre-admission Screening: Key to Reducing Unsafe Retention Risks
Date Published:
A sound pre-admission screening process is critical to minimizing liability associated with improper resident placement and retention decisions.
Machine Guarding
Date Published:
Most machines present hazards such as in-running nip points, rotating equipment, flying chips or sparks, belts or gears, and parts that impact or shear.
Working in Confined Spaces
Date Published:
A “confined space” may be generally defined as any area which has limited means of egress and is subject to oxygen deficient atmosphere or to the accumulation of toxic or flammable vapors.
Multi-passenger Vehicles: A Brief Guide to Fleet Safety
Date Published:
This edition of AlertBulletin lists basic risk control strategies, describes common driver-related risk factors that contribute to accidents and suggests specific countermeasures.
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Legal Malpractice Defendants Gain New Defense
Date Published:
For litigation attorneys settling with less than all parties is a tactical decision that they often have to make with their clients. In making this decision lawyers are wise to be competent in the relevant laws and applicable judicial opinions. At common law settling with one co-defendant...
Smartphones and Social Media: Tips on Preventing Staff Misuse
Date Published:
This edition of Alertbulletin® examines three major types of liability - privacy breaches, unauthorized social media posting and data spoliation claims - that may arise from unapproved technology use in the residential care setting.
Remote Patient Monitoring: Five Basic Risk-reduction Strategies
Date Published:
This edition of AlertBulletin® focuses on five risk control strategies to help healthcare organizations and provider protect themselves against RPM-related liabilities.
CERTA - NRCA Certified Roofing Torch Applicator Program
Date Published:
Since the implementation of the CERTA Program, CNA has helped roofing contractors save over $12 million in potential incurred claims.
Fleet Safety: A Programmatic Approach to Reducing Driving Risk
Date Published:
This edition of AlertBulletin examines the issue of fleet safety describing the extent and cost of vehicle-related exposures and suggesting strategies to address major risk factors.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Violence Prevention in a Home Healthcare
Date Published:
This edition of Home Care Briefing reviews violence prevention in the home healthcare setting as well as risk management recommendations to mitigate risks.
Protecting Against Heat Stress
Date Published:
Workers performing physical labor in industries such as foundries, laundries, construction, manufacturing and landscape operations are often exposed to hazardous heat conditions that can have severe health and safety outcomes.
A pre-admission screen should be part of the admission process for every prospective resident.
Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care
Date Published:
This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.
Strengthening Facility-Family Relationships: Transparency is Key
Date Published:
This edition of CareFully Speaking® addresses four areas where transparency is of critical importance: marketing resident selection billing/collection activities and interactions with family councils.
Driver Selection Guide
Date Published:
The following guidelines can help implement, enhance and maintain your driver selection process.
Resilience Checklist for Approaching Hurricanes
Date Published:
When a storm is forecasted to make landfall, consider the following actions to minimize impact to business operations before, during and after it has passed.
Driver Performance Solutions
Date Published:
Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.
Test Result Management: Toward a Systematic Reporting Process
Date Published:
This edition of AlertBulletin® offers seven strategies to help healthcare facilities and providers enhance the efficiency of their laboratory test reporting and follow-up procedures, as well as a range of practical risk management strategies.
Fire Safety Strategies to Protect Clients and Reduce Exposure
Date Published:
This issue of Home Care Briefing focuses on the types of fires that pose the greatest danger to seniors and offers practical protective measures for clients and family members.
Subcontractor Prequalification Guide
Date Published:
When developing a prequalification form or application the hiring contractor should consider the following.
Medication Safety: Strategies for Reducing Ambulatory Risk
Date Published:
Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.
Resident Falls: A Collaborative Strategy for Risk Mitigation
Date Published:
A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.
New York City Sidewalk Law
Date Published:
If you own or lease space within a property in New York City, it is vital to understand where your responsibilities lie when it comes to sidewalk maintenance.
Electrical Preventive Maintenance and Inspection
Date Published:
Electrical equipment is usually well designed and properly installed. However, the principal reason for electrical system breakdown is the failure to maintain the installation in its designed state.
Advance Conflict Waivers: Use Them or Lose Them?
Date Published:
"In Practice... With CNA" explains that when relying on an advance waiver, practitioners should be cognizant of the speficity of such waivers, and would be prudent to re-evaluate their scope as conflict arises.
Use this guide to help quantify your facilities’ freeze risk and to implement preventative measures to keep your key fire protection systems operating as intended during the cold weather months.