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This edition of Home Care Briefing examines three core elements of a home care fall-reduction program: risk assessment staff education and post-incident response.
Aging Services Claim Report: 11th Edition
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The Aging Services Claim Report includes data analysis, key findings and claim scenarios to help raise awareness of potential risk factors, as well as practical risk management considerations to help mitigate sources of potential liability.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
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Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Ergonomics Solutions for the Construction Trades
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Injury risk is managed proactively when work is designed with considerations for efficiency and employee capabilities. This results in a larger percentage of the workforce performing work tasks safely.
Watch Out for Trust and Estate Risk
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Claims against lawyers arising from trust and estate engagements are skyrocketing in both number and severity. CNA data reveals that claim frequency is 25% higher for trust and estate representations compared to other areas of practice.
Photographic Wound Documentation: Ten Guidelines to Help Minimize Digital Imaging Exposures
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This AlertBulletin® is intended to help reduce risk for those organizations engaged in wound photography by standardizing their digital imaging practices.
Physical Therapy Spotlight: Protecting Your License
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This Physical Therapy Spotlight focuses on our analysis and risk recommendations on Analysis of License Protection Matters with Defense expense Payment.
Wire Transfer Fraud: A Growing Threat to Law Firms
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Lawyers in any area of practice may fall victim to wire transfer fraud and must often serve as their own risk managers in managing their professional practices.
National Accounts Brochure
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At CNA, our national Accounts team reviews each large business' specific needs and develops customized risk management and insurance solutions with meaningful capacity across Property, Casualty and Financial Lines of business.
Equipment and Systems Outage
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Here are some tips to help your business reduce the risk of equipment problems at every stage: before an outage, during the outage and as you restore operations afterward.
Adverse Event Review: Enhancing Analysis, Safeguarding Data
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This edition of AlertBulletin® highlights adverse event management as a pillar of risk management and quality improvement efforts.
Our third report on physical therapy risk exposures based on CNA/HPSO closed claims.
Pressure Injuries: Enhancing Assessment and Documentation
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This edition of Carefully Speaking presents a range of documentation measures including a skin integrity program gap analysis tool to help organizations reduce their risk and strengthen defensibility.
CNA CyberPrep Brochure
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CNA CyberPrep is available to all CNA cyber policyholders, providing them with a network of cybersecurity professionals and services to actively identify, mitigate and respond to their cyber risks.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Electrical Surge Protection
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This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.
Motion is Money® Construction
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CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Use this guide to help quantify your facilities’ freeze risk and to implement preventative measures to keep your key fire protection systems operating as intended during the cold weather months.
Video Surveillance: The Pros and Cons of 'Granny Cams'
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This issue of AlertBulletin® provides a brief overview of the current legal status of granny cams and suggests risk management strategies for organizations.
Epack 3 - Crime
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Our Epack 3 (EP3) policy was designed to provide clear solutions for complex management liability risks, with compartmentalized coverage options that work together and don't overlap.
Getting Material Off The Floor
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Keeping material on the floor or ground can lead to operational inefficiencies along with risk factors associated with workers bending to the floor. Download this bulletin and learn ways to increase efficiency of workplace operations.
To Avoid or Embrace? Navigating Third Party Legal Opinions
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This edition of Professional Counsel® discusses different practices and tools lawyers should consider when offering legal opinions for third parties to help mitigate potential risk.
This edition of AlertBulletin® examines causes and effects of social inflation, how insurance can be affected, and offers several risk mitigation strategies to minimize exposure to social inflation.
Equipment Exposures – Before and After the Flood
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Floods can put your facility equipment at risk in a variety of ways, causing moisture-related damage and foreign debris deposits, whether water has reached the basement, production floor or first floor.
Motion is Money® General Industry
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CNA's Motion is Money® CNA’s Motion is Money® provides strategies and solutions to enhance your workers’ productivity and reduce risk factors. Motion is Money® uses a simple approach to identifying inefficient processes and improving them.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
You Missed a Deadline??? How to Avoid That Nightmare
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This edition of In Practice...with CNA, discusses the substantial risks that exist for law firms that fail to diligently monitor case dockets, read court orders and adhere to filing deadlines.
Motion Is Money
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money a process of small changes that affect your organization's productivity efficiency and quality and in result affect your bottom line as well as reduce risk.
Water Heater Maintenance and Service Guide
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While an absence of hot water may not be a life-or-death risk, heater explosions can be catastrophic. If gas leaks in or around your water heater, the small ignition flame can ignite the gas.
More Money More Problems
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The frequency of Alternative Litigation Financing (ALF) where a third party provides money to cash-needy claimant in exchange for a financial stake in the outcome of the case is growing rapidly. This article examines the risk exposures of ALF.
Conflicts of Interest
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Conflicts of interest have constituted a leading cause of legal malpractice claims for years. Despite repeated warnings to lawyers and law firms about this risk they continue to engage in conflicts of interest.
CNA and NSO are proud to offer this fifth comprehensive analysis of professional liability risks encountered by NPs. Our goal is to help NPs enhance their practice and minimize professional liability exposure.
Test Result Management: Toward a Systematic Reporting Process
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This edition of AlertBulletin® offers seven strategies to help healthcare facilities and providers enhance the efficiency of their laboratory test reporting and follow-up procedures, as well as a range of practical risk management strategies.
Getting a Safer Birds-Eye View: Considerations for Drones
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Drones have quickly become popular for commercial uses and offer myriad opportunities for businesses with very little up-front cost. But while the sky may be the limit for this technology's growth the rapid adoption of drone use comes with its own set of unique risks.
This edition of CNA Professional Counsel takes an in-depth look at lawyer advertising through new methods as well as some of the associated risks and best practices to consider.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Contracts: Practices and Provisions to Manage Liability Risks
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Carefully written and reviewed contracts can help prevent misunderstandings in business agreements strengthen partner-ships and enhance legal defensibility in the event of litigation.
The Threat From Within: Theft and Fraud Inside Law Firms
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Law firms should take a proactive approach to protect themselves from the risk of theft and fraud by their own attorneys managers or support staff members. Download to learn more about how to prevent the threat of theft and fraud from within.
Medication Safety: Strategies for Reducing Ambulatory Risk
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Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.
Motion is Money - Spanish
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Much can be done to significantly reduce exposures that occur in a distribution operation. Download for an overview of Motion is Money, a process of small changes that affect your organization’s productivity, efficiency and quality as well as reduce risk.
Home Healthcare: Common Exposures and Effective Mitigations
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This edition of Vantage Point offers various risk management suggestions for home healthcare providers, ranging from practice guidelines to hazard assessment procedures to security measures for both patients/residents and caregivers.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
Aging Services Claims Report 2016
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CNA's ninth in a series of aging services claim reports reveals that a focus on a compassionate resident-centric culture as a key characteristic of high-performing organizations. Learn more about the major risks and stories from the field from the 2016 Aging Services Claim Study.
Law Firms and Outsourcing: Trust but Verify
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More law firms of all types and sizes use outsourcing as a means to help them practice law and to manage their law practices. Efficiencies gained through outsourcing can lead to lower costs for clients and increased profit margins for law firms but the risks must also be contemplated.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
Nurse Professional Liability Exposure Claim Report: 4th Edition
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In collaboration with our business partners at Nurses Service Organization (NSO) CNA is the leading professional liability insurer of nurses. CNA and NSO are proud to offer this fourth comprehensive analysis of professional liability risks encountered by nurses.
Resident Documentation: Creating a More Useful Record of Care
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This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.
Aging Services Claim Report 2018
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The Aging Services 2018 Claim Report is designed to encourage change in this critical segment of the healthcare industry. The report focuses on fall- and pressure injury-related claims which despite risk-reduction efforts continue to be the two major sources of professional liability.
Accountants Professional Liability SORCE On Demand
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In this course, participants will learn about key professional liability risk management practices that, when implemented, can help mitigate the risk of an accounting malpractice liability claim and may also help improve business performance.
Direct Access Testing: An Update on Revised CLIA Regulations
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This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.