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This edition of inBrief® offers a self-assessment tool designed to assess compliance with basic continuity of care protocols and determine where improvement is needed.
Contracts: Practices and Provisions to Manage Liability Risks
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Carefully written and reviewed contracts can help prevent misunderstandings in business agreements strengthen partner-ships and enhance legal defensibility in the event of litigation.
Contractual Risks: Understanding Indemnification and Subrogation
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Via third-party contracts many healthcare organizations outsource a wide range of clinical, technical and administrative functions.
Counselor Liability Claim Report: 2nd Edition
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This report will help counselors enhance their practice and minimize professional liability exposure by identifying loss patterns and trends.
Counselor Spotlight: Boundaries
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This article focuses on risk recommendations regarding one of the most significant topics from the report: Boundaries. Counselors assume a position of trust and authority with theirclients frequently becoming familiar with the most intimate and sensitive aspects of their lives. These relationships
Creating a File Retention and Destruction Policy
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Lawyers and law firms must manage an increasing amount of data both physical and digital over a vast array of evolving devices and media. Download CNA's PROfessional Counsel guide to learn more about how to implement a Records Management Plan (RMP).
This edition of AlertBulletin® focuses on the importance of establishing a setting-specific, appropriately scaled framework for crisis decision-making before disaster strikes.
Crisis Management: Responding Effectively to Media Inquiries
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This edition of AlertBulletin is designed to help healthcare leaders communicate in a clear accurate and timely manner during a crisis.
Cyber Risk Solutions
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Anchored by more than 20 years of cyber coverage expertise, our solutions are designed for companies with two or more years of operating history.
Cybersecurity: Protect Patients by Preventing Data Breaches
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This inBrief explains how every healthcare facility must be vigilant in guarding against data breaches and system infiltrations, which can endanger both patient confidentiality and safety.
Damage Prevention Guidelines: Excavation Procedures
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Learn risk mitigating excavation procedures for underground facilities.
Declining Representation with Prospective Clients
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What can a lawyer do to politely yet firmly place the potential client on notice that no attorney-client relationship has been established yet at the same time not discourage future opportunities for representation?
Dental Professional Liability Claim Report: 2nd Edition
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The partnership between CNA and the Dentist’s Advantage program presents our second dental closed claim report to help dentists enhance their practice and minimize professional liability.
Device and Drug Recalls: Enhancing Preparedness Reducing Risk
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This edition of inBrief presents a self-assessment guide to help healthcare facilities evaluate their degree of readiness for negotiating recall situations.
Diagnostic Error: Common Causes, Effective Countermeasures
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To help facilities and providers prevent incidents related to diagnostic inaccuracies and minimize consequent liability, this issue of inBrief examines common sources of error and presents strategies designed to enhance diagnostic accuracy.
This edition of In Practice... with CNA® discusses how dabbling in new areas of law can help expand your practice, but also increase risk for disciplinary and legal malpractice complaints if not prepared.
Direct Access Testing: An Update on Revised CLIA Regulations
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This edition of AlertBulletin® reviews the practical implications of the final rule and suggests additional risk management safeguards.
Discharge Readiness: Sound Protocols Help Reduce Outpatient Risk
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Ambulatory settings are expressly designed to expedite care and their financial success depends upon maintaining a steady pace of work and high patient volume. During the COVID-19 pandemic providers at outpatient facilities may feel pressure to relax their patient discharge-related protocols.
Dock Safety
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This bulletin outlines our ergonomic direction and philosophy on dock safety and to eliminate or reduce the manual handling of materials and products to the greatest extent possible.
Docking Inland River Barges at Terminals
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This guide provides information on how to mitigate risk at river terminals.
Documentation Deficiencies: Better Records Mean Stronger Defense
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Sound documentation is an essential risk management tool for aging services organizations enhancing both quality of care and legal defensibility. The healthcare information record serves first and foremost as the foundation for communication among providers and caregivers over time.
Driver Distraction and Cell Phone Use
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Use this guide to assist in developing a program that helps enhance driver behaviors and reduce cell phone-related distractions, such as talking and texting.
Driver Performance Solutions
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Driver behavior affects your commercial auto fleet's performance and your bottom line every trip every day. However not every business gives this critical safety topic the attention it deserves and that can lead to costly liability claims.
Driver Selection Guide
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The following guidelines can help implement, enhance and maintain your driver selection process.
Emergency Action Planning: Violence in the Workplace
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See immediate response actions for consideration for both supervisors and employees.
EHR System Outages: Minimizing the Impact of Downtime
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This edition of AlertBulletin is intended to help aging services settings protect residents and mitigate potential losses during an EHR outage by utilizing readiness and response strategies.
Elderly Patients: Reduce Injury Risk by Enhancing Geriatric Care
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This edition of Vantage Point® presents claim data on the frequency, severity and financial impact of injuries to elderly inpatients.
Electrical Preventive Maintenance and Inspection
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Electrical equipment is usually well designed and properly installed. However, the principal reason for electrical system breakdown is the failure to maintain the installation in its designed state.
Electrical Surge Protection
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This bulletin outlines the risks associated with electrical surge protective devices and how to help provide your facility with maximum protection against equipment damage resulting from electrical surges.
Electronic Healthcare Records: Maximize Benefits Minimize Risks
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Electronic healthcare records (EHRs) have revolutionized the practice of medicine creating the potential for significant improvements in patient safety clinical teamwork and operational efficiency.
This AlertBulletin® examines risk exposures associated with electronic media use and offers general policy recommendations for the workplace environment.
Elements of a Products Liability Risk Control Program
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When a business uses a new material supplier, production process, or design, or expands its customer base or product line, a formal Products Liability Risk Control Program can help mitigate unexpected risks and exposures.
Elements of an Effective Screen When Onboarding
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How can your firm implement an effective conflicts of interest screen and have some comfort in its effectiveness if and when the time comes to defend against disqualification motion.
Emergency preparedness planning should be a core component of every healthcare setting's risk management program.
Emergency Preparedness: Crafting a Sound Disaster Response Plan
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As weather-related exposures increase emergency preparedness planning becomes an ever more significant aspect of the organization's overall risk management program.
Even if an employer can mandate and provide COVID-19 vaccinations, the more important question may be whether an employer should do so.
Making Time to Retire: Best Practices for Succession Planning and A Smooth Transition
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This edition of In Practice...with CNA addresses key points to keep in mind when planning for your retirement from the field of law.
Management Liability Claims Scenarios
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When claims occur, our experienced Claims professionals understand the nuances of management liability and use industry-leading technical expertise to deliver outstanding customer service.
Managing the Threats of Workplace Violence
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Compelling evidence suggests that employers who take a proactive stance toward concerning behaviors are more successful in deterring workplace violence.
Matrix Clinical Solutions
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Matrix Clinical Solutions delivers a range of workplace health solutions to help workers stay healthy and businesses remain productive.
Medical Error Prevention: Reinvigorating Patient Safety Measures
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This edition of Vantage Point® addresses several central questions to help the reader understand why medical and clinical errors persist.
At a time when patient expectations are greater than ever organizations that approve privileges without fully verifying an applicants qualifications risk lawsuit alleging negligent credentialing practices. Download to learn about the impact of these claims on hospitals and medical centers.
Medication Drop Boxes: Crafting a Safe Drug Take-back Program
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This Alert Bulletin® offers guidelines designed to make drug take-back programs both safer and more efficient focusing on basic rules and policies pilferage and tampering prevention and complaint collection and disposal practices.
Medication Safety: Strategies for Reducing Ambulatory Risk
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Medication errors can occur in an ambulatory care setting with serious and sometimes fatal consequences.
This edition of Carefully Speaking® outlines strategies leaders can use to assess their organization's memory care strengths, limits and liability exposures.
This edition of Vantage Point presents a variety of strategies intended to help healthcare settings of every type improve clinical integration following consolidation.
Mergers and Acquisitions: Five Strategies to Achieve Integration
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This edition of Vantage Point® offers five basic strategies to prevent and mitigate common hazards on the road to organizational consolidation.
Minimizing the Impact of COVID-19: A Menu of Ideas for Lawyers
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Few attorneys were prepared to adapt to a pandemic. In today's environment lawyers have been required to chart a changing course in order to provide competent legal services to their clients. This information is intended to identify some potential effects of the pandemic on the legal profession.
This edition of Professional Counsel addresses referral and fee splitting agreements and the risks associated with them.
More Money More Problems
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The frequency of Alternative Litigation Financing (ALF) where a third party provides money to cash-needy claimant in exchange for a financial stake in the outcome of the case is growing rapidly. This article examines the risk exposures of ALF.